Network Analyst
Posted 1
view
Summary
Network Analyst monitoring, supporting and maintaining enterprise LAN/WAN IP infrastructure across data centres, campuses and branch/SOHO sites, with on-site hands-on work in Sydney. Day to day involves ServiceNow incident/change handling, firewall ops and Tier 2/3 support using Cisco ASA/Palo Alto, Cisco ACI, multicast, wireless LAN and Ansible.
Salary: Attractive remuneration on offer!
About the Company:Our client an iconic Australian organisation providing products and services to millions of customers. They are pioneering, progressive and are leaders in their field.
About the Role:
Responsible for monitoring, supporting, and maintaining enterprise LAN and WAN IP infrastructure across data centres, metropolitan campus environments, and regional branch/SOHO locations. The role involves ensuring network performance, reliability, and availability while providing operational support, troubleshooting, and maintenance across complex enterprise network environments.
Responsibilities:
- Perform network service activities during planned maintenance windows, including after-hours support where required.
- Manage incidents, tasks, and change activities through the ServiceNow ticketing platform.
- Diagnose, troubleshoot, and resolve complex network issues, escalating to senior engineers when necessary.
- Liaise with internal technical teams, telecommunications providers, and third-party vendors to support operational outcomes.
- Undertake hands-on network implementation, installation, and support activities on-site in Sydney.
- Provide Tier 2 and Tier 3 network support following project implementation and operational handover.
- Experience supporting and configuring firewall technologies such as Cisco ASA and/or Palo Alto.
- Exposure to multicast technologies and converged network services highly advantageous.
- Knowledge of network monitoring and management tools within enterprise environments.
- Experience with automation technologies such as Ansible desirable.
- Familiarity with wireless LAN infrastructure management and support.
- Understanding of Cisco ACI, Media Fabric, and IP multicast technologies advantageous.
Peoplebank and Leaders IT are committed to creating a diverse and inclusive workplace where everyone belongs. We welcome applications from people of all backgrounds, identities, and experiences. If you need adjustments to the recruitment process due to your circumstances, please let us know—we’re here to support you.