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DHL Express

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Network Control Agent (NCG) - OPS Support (Penang)

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Description

OUR TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMRPOVE THE LIFE OF OUR CUSTOMERS.

Would you like to become part of the world’s most international company?

A company that pioneered cross-border express delivery in 1969 is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

Do you want to make a difference? Then come to our Insanely Centric Team and become a Certified International Specialist!

We are committed to equal opportunity and reject any forms of discrimination. The basis for employee selection at DHL Group is qualification, performance, skills and experience.


YOUR TASKS

  • Executes flight movement alerts, transmission of shipment information and preparation of flight documentations.

  • Rectifies and follow up with network on non-conforming shipments.

  • Prepare paperwork for CAL and Network flights.

  • Provide information to airlines relating to weights and lodgment times.

  • Chase up delayed or missing material by liaising with airlines.

  • Investigate tracing requests, manifest flights and other aspects of exports.

  • Maintaining of pre-printed HUID labels with profile.

  • Provide movement alerts.

  • Support in general ops paperwork and OPS administration requirement.

  • Manage shipment in HIC.

  • Update damaged/lost-content shipment in security system.

  • Update NMIV, CALMS, UAS, OURS & RUM.

  • Finalize NOTOC in RCTS for DG and submit MAWB to Airline & GHA.


YOUR PROFILE

  • Dangerous Goods (DG) certification will be an added advantage.

  • 1 Year of relevant experience.

  • Exhibits an exceptional degree of ingenuity, creativity, resourcefulness and empathy.

  • Well-developed relationship skill and ability to network with multiple levels of an organization and other business units.


OUR OFFER

  • Strong career support in an international environment.

  • Great culture and colleagues.

  • Multifarious benefit program.


Do you see a personal challenge in these versatile and responsible tasks? Then apply now!

We look forward to receiving your application!

Apply

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