Network Engineer (CBP - original)
Summary
A Network Engineer for Agile Defense, responsible for engineering, installing, maintaining, configuring, and troubleshooting wide-area, local-area, VPN, wireless, and perimeter security networks for the Department of Homeland Security (DHS), using Cisco technology and related protocols.
Job Description
Education and Background
- Bachelor’s degree in management information systems, Computer Science, Engineering, or a related technical field (e.g., Information Technology, Networking and Telecommunications) with 5+ years of experience performing network engineering or 8+ years of network engineering experience without a bachelor’s degree.
- Minimum of five (5) years of verifiable network engineering experience supporting a large, complex Federal agency.
- Strong knowledge of networking protocols, such as TCP/IP, BGP, OSPF, EIGRP, MPLS, VPNs and VLANs.
- Expertise and experience with Cisco technology and Firewall technologies
Years of Experience
Required Skills
- Network Engineering & Maintenance: Configure, deploy, and support enterprise-grade switches, routers, firewalls, VPN gateways, adhere to logging baselines and load balancers across DHS operational environments.
- Troubleshooting & Incident Management: Provide Tier 2/Tier 3 escalation support for network outages, circuit degradations, and performance issues; conduct root cause analyses (RCA) and coordinate vendor support.
- Architecture & Upgrades: Support the planning, installation, and cutover of network hardware upgrades, SD-WAN transitions, cloud interconnects (AWS/Azure/GCP), remote field sites and infrastructure modernization.
- Documentation & Asset Management: Maintain accurate network diagrams (Visio), topology maps, inventory databases, standard operating procedures (SOPs), and change control tickets (ServiceNow/Remedy).
- Support On-Call & Escalation Management: support 24/7/365 on-call rotation readiness to respond to Tier 2/3 critical network incidents within SLA limits, driving root cause identification and coordinating cross-functional escalation pathways. Project Support:
- Partner with program and project managers to align network engineering deliverables, milestone schedules, and resource planning with enterprise project objectives.
- Scheduled and Adhoc Travel: Ability to travel within the United States either on short notice or scheduled, up to 35% of the time.
- Critical and Problem solving skills, ability to work independently.
Preferred Skills
- Intermediate skills in 3 or more of the following
- Cisco SD-WAN
- Cisco Hyperflex
- Cisco StealthWatch
- Cisco Application Centric Infrastructure
- Palo Alto Firewalls
- Willing to be cross trained in the above technologies,
- Previous CBP BI within the past 4 years highly desired.
- Active Industry certifications, such as CCNA, CCNP (routing and switching), and/or JNCIP are desired.
Working Conditions
- Happy - Be Infectious. Happiness multiplies and creates a positive and connected environment where motivation and satisfaction have an outsized effect on everything we do.
- Helpful - Be Supportive. Being helpful is the foundation of teamwork, resulting in a supportive atmosphere where collaboration flourishes, and collective success is celebrated.
- Honest - Be Trustworthy. Honesty serves as our compass, ensuring transparent communication and ethical conduct, essential to who we are and the complex domains we support.
- Humble - Be Grounded. Success is not achieved alone, humility ensures a culture of mutual respect, encouraging open communication, and a willingness to learn from one another and take on any task.
- Hungry - Be Eager. Our hunger for excellence drives an insatiable appetite for innovation and continuous improvement, propelling us forward in the face of new and unprecedented challenges.
- Hustle - Be Driven. Hustle is reflected in our relentless work ethic, where we are each committed to going above and beyond to advance the mission and achieve success.
Skills
As published by lever · 24 questions · 4 written answers
Basics
Resume/CV, Full name, Email, Phone, Current location, Current company
Short answers (2)
- What is your full street address? (Street, City, State, Zip)
- What is your desired salary?
Pick from a list (17)
- Are you authorized to work in the US?
- Are you open to relocating for this position, or another position with Agile Defense?
- Are you a current employee of Agile Defense or any of its subsidiaries, affiliates, or acquired companies?
- Have you ever been employed by Agile Defense or any of its subsidiaries, affiliates, or acquired companies?
- How did you hear about us?
- Do you have a higher education degree?
- What is your highest level of education?
- Do you have any active industry related certifications?
- Are you a current or former U.S. Government employee or U.S. armed forces?
- Are you currently subject to any post-employment obligations from a current or former employer that could restrict your ability to perform this role if hired?
- I certify that the information provided is accurate to the best of my knowledge and understand that additional details may be requested later in the hiring process.
- Have you ever been employed, directly or indirectly, by U.S. Customs and Border Protection? optional
- Have you ever held an active CBP Background Investigation? optional
- Have you ever worked, directly or indirectly, for any other component of DHS other than CBP (i.e. ICE, TSA, USCIS, USCG, USSS, CISA, FEMA, FLETC). Check all that apply: optional
- Have you ever successfully completed a DHS Suitability Investigation for any non-CBP component of DHS? optional
- Do you have a Department of Defense (DOD) Recognized Security Clearance?
- What level of DOD clearance do you have?
Written answers (4)
- What active industry related certifications do you have?
- If yes, please briefly describe the type of obligation and its duration (you may exclude employer names and confidential terms). If no, please respond with "N/A".
- If hired, would you have any ongoing outside employment, consulting, or business activities that could conflict with this role or the company’s interests?
- If yes, please briefly describe. If no, please respond with "N/A".
Attachments (1)
- Please upload a copy of your certification(s) if applicable optional