Network Engineer III
Description
At Systems Engineering, our mission is to enable exceptional outcomes for our clients, employees, and the community.
We are seeking a full-time Network Engineer III to join our team. This client-facing role is responsible for designing, implementing, maintaining, and supporting advanced networking, security, and collaboration solutions for businesses.
Network Engineers work with a wide range of technologies, including routing, switching, firewalls, wireless networking, and collaboration systems. Working directly with clients and internal teams, engineers keep technology environments secure, reliable, and aligned with business goals.
We are looking for a highly motivated engineer with a strong networking and firewall background, a commitment to engineering excellence, and a drive to deliver exceptional client service. The right candidate will bring strong problem-solving and decision-making skills, attention to detail, and an aptitude for learning new technologies. The ability to work both independently and collaboratively as part of a strong technical team is essential.
Responsibilities
- Identify, analyze, troubleshoot, and resolve network, system, and performance issues.
- Design, implement, and integrate networking, security, and collaboration technologies within client environments.
- Serve as a technical resource for diagnosing and remediating complex client technology issues.
- Develop Systems Engineering standards documentation, technical guidelines, and best practices.
- Create and maintain accurate, comprehensive network and technical documentation.
- Partner with Account Managers to assess client needs and design, refine, and present technology proposals to clients and prospective clients.
- Serve as a subject matter resource in one or more assigned technologies.
- Provide technical guidance and leadership to network administrators, LAN and WAN engineers, account managers, and other internal stakeholders within assigned areas of expertise.
- Maintain timely and accurate project documentation and time entries in support of effective client service and project management.
- Contribute to the development of internal methodologies, templates, and best practices that enhance service delivery and client outcomes.
- Participate in the 24x7 on-call support rotation.
- Participate in after-hours project implementation.
- Obtain and maintain certifications required to support partnerships with key technology vendors.
- This is a full-time, hybrid position based in Portland, Maine, with a combination of onsite, remote, and client-site work.