Network & Infrastructure Engineer

Job Summary

We are looking for an experienced Network & Infrastructure Engineer with hands-on experience in enterprise networking and IT infrastructure. Fresh Graduates are also welcomed for this role.

The candidate will be responsible for network and infrastructure implementation, configuration, troubleshooting, project coordination, and customer engagement. The ideal candidate should be able to independently manage project activities, communicate effectively with customers and internal teams, and ensure projects are delivered according to technical and operational requirements.

Strong technical experience in Palo Alto, Sophos, H3C, and Cloud platform will be highly valued.

Key Responsibilities:

1. Design, implement, configure, and maintain enterprise network and infrastructure solutions.

2. Independently manage assigned network and infrastructure projects from planning, implementation, testing, migration, go-live to post-implementation support.

3. Work directly with customers to understand technical requirements, provide recommendations, coordinate activities, and resolve technical issues.

4. Prepare and maintain project documentation, including:

· Network diagrams

· Low-Level Design (LLD)

· High-Level Design (HLD)

· Implementation plans

· Migration plans

· Method of Procedure (MOP)

· Test plans and UAT documentation

· As-built documentation

5. Coordinate with customers, vendors, and internal teams to ensure smooth project execution.

6. Perform network and infrastructure troubleshooting and provide root-cause analysis.

7. Conduct Proof of Concept (PoC), testing, validation, and production implementation.

8. Provide technical support during migration, cutover, and go-live activities.

9. Monitor network and infrastructure performance and recommend improvements where required.

10. Participate in incident troubleshooting and escalation for complex network and infrastructure issues.

11. Provide technical knowledge sharing and guidance to junior engineers.

12. Ensure proper configuration backup, documentation, and handover after project completion.

13. Participate in maintenance windows and provide production support when required.