Network Presales Engineer

About the role

We are seeking a proactive and technically competent Network Presales Engineer to support our sales team in developing, designing, and proposing enterprise network infrastructure solutions to customers.

The successful candidate will be responsible for understanding customer requirements, conducting technical consultations, designing network solutions, preparing technical proposals and bills of quantities (BOQs), and delivering solution presentations. This role requires close collaboration with sales, project management, and technical delivery teams to ensure that proposed solutions meet customer requirements, technical specifications, and commercial objectives.

Key responsibilities

Technical Presales and Solution Design

• Engage with customers to understand their business needs, existing network infrastructure, technical requirements, and project objectives.

• Design and propose enterprise networking solutions, including LAN, WAN, WLAN, SD-WAN, network security, and network infrastructure upgrades.

• Develop high-level and low-level network designs, network topology diagrams, solution architecture, and technical specifications.

• Recommend suitable ICT products and solutions based on customer requirements, technical feasibility, scalability, security, and budget.

• Conduct technical assessments, site surveys, proof of concept (POC), and product demonstrations when required.

• Ensure proposed solutions comply with customer requirements, tender specifications, and relevant technical standards.

Sales Support and Customer Engagement

• Work closely with the sales team to identify opportunities and develop appropriate technical solutions.

• Participate in customer meetings, technical discussions, presentations, and solution workshops.

• Explain technical solutions, product features, benefits, and competitive advantages to customers in a clear and professional manner.

• Support the sales team in identifying upselling and cross-selling opportunities for networking and related ICT products.

• Provide technical consultation throughout the sales cycle, from initial opportunity qualification to contract award.

Proposal and Tender Management

• Prepare technical proposals, solution designs, bills of quantities (BOQs), bills of materials (BOMs), and equipment specifications.

• Review customer RFPs, RFQs, ITTs, and tender documents to identify technical requirements, compliance criteria, and potential risks.

• Prepare technical compliance matrices, responses to tender questionnaires, and supporting technical documentation.

• Coordinate with distributors, manufacturers, and technology partners to obtain product information, pricing, quotations, and technical support.

• Work with the sales team to develop competitive solutions while maintaining appropriate project margins and commercial objectives.

Product and Vendor Management

• Maintain up-to-date knowledge of enterprise networking technologies, ICT products, market trends, and industry developments.

• Liaise with technology vendors and distributors to obtain product updates, technical documentation, pricing, and presales support.

• Support vendor engagement activities, product briefings, technical training, and certification programmes.

• Develop and maintain relationships with key technology partners to strengthen the company's technical capabilities and solution portfolio.

Project Handover and Technical Coordination

• Conduct technical handovers to project management, implementation, and operations teams after project award.

• Ensure proposed solutions, technical assumptions, scope of work, and equipment specifications are clearly documented.

• Support the delivery team in clarifying technical requirements and resolving presales-related issues.

• Identify technical risks, dependencies, implementation constraints, and potential scope gaps during the presales stage.

• Ensure alignment between the proposed solution, customer expectations, project scope, and delivery capabilities.

Technical Knowledge and Skills

Prefer candidates possess knowledge or experience in the following areas:

• Enterprise Networking: LAN, WAN, VLAN, IP routing, switching, TCP/IP, subnetting, IPv4/IPv6, and network troubleshooting.

• Wireless Networking: Enterprise Wi-Fi, wireless LAN controllers, access points, and wireless coverage planning.

• Network Security: Firewalls, VPN, network access control (NAC), segmentation, and secure network architecture.

• Modern Networking: SD-WAN, software-defined networking (SDN), network monitoring, and network management platforms.

• Network Infrastructure: Structured cabling, fibre optics, network racks, transceivers, and related infrastructure.

• Solution Documentation: Network topology diagrams, technical proposals, BOQs/BOMs, compliance matrices, and tender documentation.

• Vendor Technologies: Experience with products from vendors such as Cisco, HPE Aruba Networking, Juniper Networks, Fortinet, or equivalent enterprise networking manufacturers.

Qualifications and Requirements

• Diploma or Bachelor's Degree in Information Technology, Computer Science, Computer Engineering, Telecommunications, or a related field.

• Preferably 2–5 years of experience in network engineering, network presales, ICT solution design, or a related technical role.

• Candidates with hands-on network implementation experience who wish to transition into presales are encouraged to apply.

• Strong understanding of enterprise networking concepts, products, and infrastructure solutions.

• Experience preparing technical proposals, network designs, BOQs/BOMs, and tender submissions.

• Good communication, presentation, analytical, and problem-solving skills.

• Ability to engage professionally with customers, vendors, distributors, and internal stakeholders.

• Strong coordination skills and the ability to manage multiple opportunities and deadlines.

• Ability to work independently while collaborating effectively with sales and technical delivery teams.

• Willingness to travel for customer meetings, site surveys, and project-related activities when required.

Preferred Certifications

The following certifications are advantageous but not mandatory:

• Cisco CCNA / CCNP Enterprise

• HPE Aruba Networking certifications

• Juniper Networks JNCIA / JNCIS

• Fortinet Certified Fundamentals / Professional-level certifications relevant to networking and security

• Other recognised enterprise networking or network security certification