Network Security Engineer
- Implement, maintain, and manage LAN, WAN, MAN, and wireless networks.
- Provide Level-1/Level-2 support and troubleshooting for network and security issues.
- Monitor network leased links and track incidents.
- Assist with planned and emergency network activities, both onsite and remotely.
- Maintain trackers for daily activities and device inventories (AMC, warranties, licenses, hardware, racks, cabling).
- Install, configure, and manage data network equipment (routers, switches, wireless, servers, backup systems, network management and diagnostic tools).
- Support network maintenance and system upgrades (service packs, firmware, patches, hot fixes, security configurations).
- Troubleshoot equipment and network problems, participate in maintenance windows, and manage TAC cases and RMAs.
- Implement company policies and procedures to support network operations, security, and integrity.
- Design and troubleshoot network infrastructure, including access control and network-related problems.
- Configure and troubleshoot firewalls (Palo Alto, Checkpoint, Fortinet, etc.), web/content filtering, threat protection, log management, and network-monitoring tools.
- Manage wireless environments with controllers, routers, and switches.
- Provide access support for HO/Branch/HUB users and analyze, troubleshoot, and correct network/security problems remotely and onsite.
- Maintain firewall and security device checklists (activity reports, configuration changes, policy reports, audit trails, logs, unused rules, change requests).
- Monitor security device health (CPU, memory, HA connection, traffic, storage space).
- Ensure latest patches and version upgrades on all network and security devices.
- Perform weekly backups of firewall and critical network device configurations.
- Maintain SLA for requests and incidents using ticketing tools and emails.
- • Bachelors degree in Computer Science, Information Technology, or related field.
- • 24 years (L1) or 4+ years (L2) of implementation experience in Networking & Network Security (mandatory).
- • Strong networking background and troubleshooting skills for access control and network-related problems.
- • Hands-on experience with firewalls (Palo Alto, Checkpoint, Fortinet, etc.) and network management tools.
- • Experience in wireless environment management (controllers, routers, switches).
- • Familiarity with network maintenance, upgrades, and security configurations.
- • Knowledge of company policies and procedures for network operations and security.
- • Effective communication and collaboration skills.
• Network and security device implementation, support, and troubleshooting.
• Incident management and root cause analysis.
• Documentation and inventory management.
• Firewall configuration and monitoring.
• Wireless environment management.
• Compliance with company policies and procedures.
• Performance monitoring and proactive maintenance.
• Process optimization and automation.