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SoftBank Vision Fund Night Shift Supervisor, Vault Operations (Thu, Fri, Sat)
About Us
Schedule: Thursday - Saturday 5:00PM to 5:30AM
About the Company
Fanatics Collectibles is a new company operating at the intersection of collectibles, culture, and technology. Backed by world-class investors, operators, and sports & entertainment partners, we are building the global leader in next-generation collectibles. As part of the broader Fanatics ecosystem, we leverage a digital sports platform that spans over 900 sports properties and engages more than 81 million fans. Together, we are reimagining every part of the collectibles experience for fans, partners, and creators.
Position Summary
The Supervisor, Operations supports daily operational workflows for the Fanatics Collect platform, including intake, authentication coordination, vault operations, and fulfillment. This role provides frontline supervision to ensure accurate, efficient execution of processes and adherence to service-level agreements.
Key Responsibilities
- Supervise daily operations across vaulting, inventory, and fulfillment workflows
- Ensure accurate and timely handling of inbound and outbound collectibles
- Monitor KPIs (accuracy, turnaround time, throughput) and escalate issues as needed
- Assign tasks and provide day-to-day direction to operations staff
- Support onboarding and training to ensure adherence to SOPs
- Identify and resolve routine operational issues; escalate complex challenges
- Coordinate with partners (authentication, logistics, customer experience)
- Support inventory audits and reconciliation activities
- Ensure compliance with safety, security, and operational standards
Qualifications
- 3–5 years of experience in operations, warehouse, or logistics environments
- Prior experience leading or supporting frontline teams
- Familiarity with WMS, ERP, or fulfillment systems
- Strong organizational and problem-solving skills
- Good to work in fast-paced, process-driven environments
- Effective communication and teamwork skills
Working Conditions
Based in a fulfillment or vault facility with occasional evening/weekend support during peak periods. Limited travel may be required.
Career Path
Next Level: Manager, Operations
Ensure your Fanatics job offer is legitimate and don’t fall victim to fraud. Fanatics never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics email address (including @collectfanatics.com). For added security, where possible, apply through our company website at
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Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it here.
Skills
As published by greenhouse · 13 questions · 1 written answer
Basics
First Name, Last Name, Email, Phone, Resume/CV, Cover Letter, Location
Short answers (3)
- Preferred First Name optional
- LinkedIn Profile optional
- What is your base salary compensation expectation?
Pick from a list (9)
- Are you over the age of 18 ?
- Are you a collector?
- This role is designated as on-site and requires working from the office three days per week. Can you meet this requirement?
- Do you now require visa sponsorship for employment?
- Will you in future require visa sponsorship to maintain work authorization?
- Are you able to provide proof of your legal work authorization?
- Are you now, or have you ever been employed by Fanatics, Inc. or any of its affiliates or subsidiaries?
- How did you hear about us?
- Are you subject to any restrictive covenants (e.g., non-compete or non-solicitation agreements)?
Written answers (1)
- If you collect trading cards, please tell us what you collect. Feel free to share a favorite card, set, player, or what you enjoy most about the hobby. optional