NOC Engineer - Taiseng
Summary
NOC Engineer monitoring network infrastructure and systems for maximum uptime: real-time surveillance via NOC dashboards, first-level troubleshooting of network devices, servers, and connectivity, incident logging, and escalation to L2/3 support. Core stack includes TCP/IP, routing/switching, firewalls, VPNs, and tools like SolarWinds, Nagios, PRTG, Zabbix, and ServiceNow.
Salary: $3,000 – $3,300 per month
Location: Tai Seng Exchange Headquarters or Yio Chu Kang
Shift pattern: Day shifts Only - 8.30am to 5.30pm or 9.00am to 6.00pm and 10am to 7pm Monday to Friday
The NOC Engineer is responsible for monitoring, maintaining, and supporting network infrastructure and systems to ensure maximum uptime and performance. This role involves real-time network surveillance, troubleshooting incidents, and escalating issues as needed to ensure seamless IT operations.
Key Responsibilities
• Monitor network performance and availability through NOC tools and dashboards.
• Respond to alerts, investigate incidents, and take corrective actions.
• Perform first-level troubleshooting of network devices, servers, and connectivity issues.
• Escalate critical issues to Level 2/3 support or vendors following defined procedures.
• Maintain incident logs and prepare performance or outage reports.
• Assist in implementing network upgrades, patches, and configurations.
• Ensure 24x7 coverage through shift rotation.
• Adhere to SLA and incident response timelines.
Required Skills & Qualifications
• Bachelor’s degree in Computer Science, IT, or related field.
• 1–3 years of experience in network monitoring or IT operations.
• Knowledge of TCP/IP, routing, switching, firewalls, and VPNs.
• Experience with monitoring tools (e.g., SolarWinds, Nagios, PRTG, Zabbix).
• Familiarity with ticketing systems (e.g., ServiceNow, Jira, Remedy).
• Strong analytical, communication, and problem-solving skills.
• Ability to work in shifts (including nights and weekends).
We regret to inform that only shortlisted candidates will be notified.
Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly
PERSOL Singapore Pte Ltd
• EA License No. 01C4394
• EA Registration ID R1105798
• EAP Registered Name Hiceta Nino Ahlid Paolo Dela Cruz
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