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ScheererMcCullochAuctioneers

Office Assistant/Researcher

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Description

The Office Assistant/Researcher works in the front office of our busy real estate/auction/moving company performing a variety of tasks related to coordinating, scheduling and finalizing the details involved in real estate sales, auctions, title work, home clean up and maintenance, etc. Verbal and written communication with clients and others is a significant portion of this position.

This person also supports our Consignment Assistant to learn the value and history of treasures, antiques and collections we will auction. In addition to research, this person will catalogue the items for posting on internet sites and in a printed catalogue for each auction.

DUTIES INCLUDE
-Answering phones
-Creating and maintaining files on upcoming real estate and personal property auctions
-Ordering title searches, scheduling closing dates, etc.
-Running errands -Researching items for consignment auctions -Writing blurbs about each item for online and print catalogues
-Attending required staff meetings
-Performing other duties as requested by the Business Manager and Consignment Assistant

-Real Estate experience

-Ability to do online research and think creatively to locate hard-to-find information

-Microsoft experience - in particular, Microsoft Excel

-Excellent customer service

-Organization and time management

-Top-notch attention to detail

-Excellent verbal and written communication

-Professional behavior

-Flexible attitude

Must posses the ability to analyze problem situations in depth; using judgment, discretion, and independence.

Must be able to juggle several tasks simultaneously, using good judgment in working with customers and prioritizing and completing work assignments.

Must be able to write and/or provide documentation in a clear, concise manner (e.g., notes, memos, letters, reports, etc.) and communicate effectively with management, peers, staff, customers, and families.

GENERAL JOB REQUIREMENTS FOR ALL EMPLOYEES

  1. Supports the mission of Scheerer McCulloch to offer a comprehensive set of services needed to effectively sell/auction real estate and personal property and to relocate people
  2. Reports to the Business Manager and the Consignment Assistant
  3. Attends work as scheduled, maintains acceptable personal appearance and keeps the work area in a neat, clean, and orderly condition
  4. Understands and complies with job performance requirements
  5. Demonstrates good judgment in the performance of job duties
  6. Supports customer service efforts and initiatives while exhibiting quality customer service behavior
  7. Demonstrates kindness, tact, and courtesy toward all customers, family members, colleagues, outside vendors, and other visitors to Scheerer McCulloch
  8. Treats all matters concerning the company, facilities, staff and customers with strict confidentiality
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