Office Manager

Location: Portugal Full Time | Monday to Friday

At VetPlus, we believe that every pet deserves the best possible care. That’s why, for over 30 years, we have been dedicated to developing high-quality veterinary nutraceuticals that support pet health and wellbeing. As part of the Tangerine Group, we are The Global Leader in veterinary nutraceuticals, delivering innovative solutions to vets in over 50 countries worldwide. Our success is built on strong relationships, exceptional service, and an ongoing commitment to excellence.

This is a varied position that sits at the heart of our Portuguese operation. You will oversee the day-to-day running of the office, support our sales team, coordinate operational activities, manage financial administration, and ensure our customers continue to receive the exceptional service that VetPlus is known for.

What You'll Be Doing

As Office Manager, you will play a pivotal role in ensuring the smooth operation of our Portuguese office by:

• Managing daily office operations and administrative processes

• Supporting the Country Manager and National Sales Team with reporting and coordination

• Acting as the main point of contact for internal departments, customers, and external suppliers

• Overseeing order processing, stock control, and warehouse-related activities

• Managing supplier relationships and office facilities

• Coordinating payroll submissions, expenses, and finance administration

• Assisting with month-end reporting and financial reconciliations

• Monitoring customer enquiries and ensuring issues are resolved efficiently

• Maintaining accurate records and ensuring company procedures are followed

• Supporting marketing campaigns, events, and sales initiatives

• Leading and developing office-based team members as the business grows

What We're Looking For

We're seeking someone who enjoys taking ownership, thrives in a busy environment, and takes pride in delivering excellent service.

You'll ideally have:

• Previous experience in an Office Manager, Operations Manager, or Business Support role

• Strong organisational skills with exceptional attention to detail

• Experience supporting finance, payroll, or accounting processes

• Excellent communication and interpersonal skills

• Strong IT skills, particularly Microsoft Excel

• Experience using financial or ERP systems

• The ability to prioritise multiple tasks and meet deadlines

• Fluency in both Portuguese and English, written and spoken

Personal Qualities

We're looking for someone who is:

• Self-motivated and proactive

• A natural problem solver

• Highly organised and dependable

• Comfortable working independently

• A collaborative team player

• Flexible, adaptable, and eager to learn

• Committed to delivering high standards in everything they do

Why Join VetPlus?

At VetPlus, you'll be joining an ambitious international business where your contribution genuinely makes a difference. This is an exciting opportunity to take ownership of a key operational role within our Portuguese subsidiary while working closely with colleagues across Europe and the UK.

If you're looking for a varied position where no two days are the same and where you can make a real impact, we'd love to hear from you.