Officer - Product - Retention- FC & LOD - Housing - Bengaluru - Krishna Tower (TCHFL) - JM

Core Responsibilities:

o Make calls to the customers who comes for foreclosure of existing loan or transfer the loan.

o Explain customers about new products and benefits

o Pitch for new business while making retention call

o Perform customer negotiations and reach a fair conclusion from both business and customer perspectives

o Respond to customer queries and address complaints in timely manner

Provide Excellent customer service and ensure customer satisfaction.

Desired Experience: Minimum 0-3 years in the field

Graduate : Yes

Masters/Postgraduate: Optional