OIDD Support Coordinator
Our Support Coordinators (case managers) who serve the OIDD (Office of Intellectual and Developmental Disability Supports) population serve a caseload of about 35-45 participants. These participants live in their homes and communities and receive support (which can be physical, medical, educational, or vocational) to assist them in remaining in their desired settings. The primary role of the Support Coordinator is to plan, organize, implement, and monitor the in-home and community-based services and support the participant receives.
Support Coordinators must be agile and responsive in their ability to meet the changing needs of participants and service provision requirements. Support Coordinators are also responsible for supporting participants during emergent situations and all public emergencies, including weather-related evacuations. While this position is hybrid, with office and remote work, for the first 90 days you will be required to be in the office full-time.
ESSENTIAL JOB RESPONSIBILITIES:
- Complete quarterly visits, generating required units, if applicable, observation and monitoring, and monthly contacts
- Conduct and complete annual CPOC’s according to funder’s timelines
- Plan, schedule, and coordinate quarterly meetings with participants and providers.
- Respond to participant changes in needs, completing/submitting appropriate paperwork.
- Research, access, and link services
- Communicate and work with providers to ensure appropriate service provision.
- Maintain all responsibilities and requirements regarding critical incidents.
- Meet with supervisor for weekly supervision, consultation, and participant needs.
- Attend and participate in weekly staff meetings.
- Attend and complete required training.
- Support participants throughout emergent situations and all public emergencies including weather-related evacuations.
- This position is a mandated reporter. The Louisiana Children’s Code (Article 610) specifies that mandated reporters shall make reports immediately upon learning of incidents of child abuse or neglect.