On-Call Receptionist

JOB TITLE: On-Call Receptionist DEPARTMENT: Administration

REPORTS TO: Lead Receptionist POSITION STATUS: Temporary, Non-Exempt

JOB CLASS: JC 2 DOE

PREPARED BY: Human Resources APPROVED: April 2018

SUMMARY: Under the direction of the Lead Receptionist, the On-Call Receptionist will provide basic clerical support by answering the switchboard telephone; greeting, signing in and tracking visitors; assisting visitors with questions and needs; referring clients and visitors to appropriate personnel. Position is located in Lomack, Tugkar, and Family Service Center reception areas all normal workdays between 8:00 am and 5:00 pm.

PERFORMANCE REQUIREMENTS: including the following. Other duties as assigned. Receptionist:

• Answering incoming calls; greeting visitors; and assisting visitors with their needs.
• Screening, signing-in and giving access to visitors/guests at the time of initial contact.
• Maintain the log of all visitors and clients to the building.
• Maintain the cleanliness and orderliness of the reception area.
• Maintain client confidentiality.
• Provides customer service to visitors and guests as needed.
• Multi-tasking the phones and guests in busy periods.
• Notify Lead Receptionist when breakroom supplies are running low.

ACCOMMODATION:

The position requires the ability to carry out the noted essential job duties as outlined above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the Receptionist and/or Lead Receptionist.