On-Site Community Association Manager

Job Description

• Implement Board policy and directives within the scope of the management agreement. Works with the board on strategic initiatives, policy governance, and association projects.
• Inspect the property to verify vendor compliance, ensure the community is properly maintained, and monitor homeowner adherence to the Rules and Regulations and Design Guidelines.
• Issues violation letters to homeowners and follow-up to ensure remedied.
• Review architectural applications for completeness, maintain Architectural Control Committee (ACC) records, and communicate ACC decisions to homeowners through timely follow up correspondence.
• Meet and greet homeowners, residents, members of the Board of Directors, maintenance vendors and contractors.
• Research and respond to daily inquiries in-person, by phone, and email.
• Enters data and updates information in the database; record and track documents and information.
• Review financials and delinquency reports, assist with budget creation.
• Draft RFPs, manage the bidding and vendor selection process, develop vendor relationships, and manage capital projects.
• Prioritize maintenance requests and work orders; schedule and coordinate maintenance vendors and contractors for work to be done onsite.
• Prepare board and architectural control committee (ACC) packages. Coordinate, schedule and attend monthly board meetings, committee meetings and annual meetings.
• Create and send out weekly mass communications by mail and email to homeowners notifying them of maintenance onsite, HOA guidelines, and community events.
• Issue, activate, and maintain all access controls databases (RFID tags and gate fobs)
• Approve and code invoices.
• Other duties/projects assigned.