On-Site Data Center Hardware Engineer
Summary
On-site field technician travels to Australian data centers to diagnose and repair hardware issues, run diagnostics, and manage defective component logistics.
Supermicro is seeking an on-site field-service technician to travel across Australia and perform hardware troubleshooting and component replacements in enterprise data centers. You will execute tasks within approved scopes, run power-on self-tests and diagnostics, and ensure responsible parts handling and timely shipping of defective components.
The role requires concise on-site communication and strict adherence to SLA windows, with escalation to the Technical Account Manager for any scope