Oncology Patient Access Specialist 3 - TGH Thoracic Surgery

Under general supervision of the office supervisor and medical staff follows established policies and procedures; gathers and records all necessary information to assist with financially clearing a hospital or TGMG procedure or service.

Essential Functions

• Responsible for obtaining and verifying patient demographics, confidential clinical and financial information necessary to accurately and efficiently schedule patient visits, surgery, and other hospital procedures.
• Assists with patient check in’s, insurance notifications and authorizations for oncology scheduled hospital and TGMG services to support claim processing and reimbursement. follow up calls post-surgery and appointment to patients and answers all staff messages.
• Recognizes and adheres to all CMS, JCAHO, and HIPAA requirements when validating the hospital account.
• Works directly with nurses, medical staff, ancillary departments, insurance carriers, care management/utilization, HIMS, scheduling, and other external professionals to assist patients with obtaining health care and financial services.
• Responsible for performing job duties in accordance with the mission, vision and values of Tampa General Hospital.