One Identity Manager - Senior Engineer (L3/L4 Support)
Summary
Administers and supports the One Identity Manager identity-governance platform, providing L3/L4 break/fix support, monitoring and patching, managing dynamic roles and policies, and driving automation and documentation. Core tech: One Identity Manager, SQL Server, PowerShell, Jira.
Responsible for day-to-day administration, configuration, and support of the One Identity Manager platform. Provides L3 break/fix support, implements changes, and contributes to automation and continuous improvement.
Key Responsibilities:
Perform system/job queue monitoring, patching, configuration, and upgrades
Manage dynamic role and policy configurations
Handle bulk data imports, reports, minor bug fixes, and daily Jira updates
Troubleshoot and resolve issues escalated beyond L1/L2
Document changes and standard operating procedures
Participate in release testing and contribute to continuous improvement
Skills & Experience:
3-5 years working with One Identity Manager
Strong skills in workflows, job chains, role models, attestation, and connectors
Familiarity with SQL Server and PowerShell scripting
Experience in agile environments and Jira usage
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