Online Game Customer Service Representative

1.Provide support to players by resolving in-game issues and inquiries in a timely and professional manner.

2.Gather and consolidate player feedback to communicate insights to relevant teams.

3.Assist in planning and executing community engagement activities on social media platforms (e.g., fan pages).

4.Handle customer complaints from international players, including responding to English correspondence, to ensure high service quality and player satisfaction.

5.Support game testing efforts, including testing for new games, version updates, patches, and in-game events.

6.Perform other tasks as assigned by supervisors.

Candidates with a TOEIC score of 850 or above will be given priority.