Onsite IT Support Engineer (新北市三重區)
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Summary
Onsite IT support engineer at Wipro's Taiwan branch in Sanchong District, New Taipei City, providing desktop/laptop support, PC imaging and deployment, printer/meeting-room support, and basic LAN/Wi-Fi/VPN troubleshooting. Requires 3-6 years of experience with Windows, Microsoft 365, Active Directory, and basic networking; 9-hour days with on-call.
Experience: 3-6 years
Responsibilities:
- Provide onsite desktop/laptop support
- Perform PC imaging, deployment and replacement
- Support printers, peripherals and meeting rooms
- Troubleshoot basic LAN, Wi-Fi and VPN issues
- Update asset inventory and support records
- Log tickets and create support documentation
- Provide hands-and-feet support to remote teams
Required Skill Set:
- Windows 10/11 and Microsoft 365
- PC hardware and peripherals
- Basic Active Directory
- Basic TCP/IP, DNS and DHCP
- VPN and basic networking
- Asset management
- Business English
Working Hours: 9 hours/day, 5 days/week, with on-call support.