OP Regional Manager

Citi Trends is a high growth, publicly held (CTRN) retail brand with a fleet of over 600 Stores across 33 States. The Company is the leading specialty value store for African American and Latinx Families with a rich history of catering to under resourced communities on a path to grow to over $1 Billion in sales by 2023. As a purpose-driven brand, the Company believes life is best when both customers and crew members LIVE BOLD, LIVE PROUD and RESPECT ALL. Thinking like a 75-year-old start-up, it is disrupting brick and mortar retail for lower income consumers by developing a renewed, difficult to replicate specialty store neighborhood model anchored by curated product assortments at prices that don’t break the bank. By consistently bringing its purpose to life, the Company has delivered consistent sales and EPS growth, along with nine straight years of profitability with no debt, allowing for new investments in people, systems and infrastructure to scale their business. The Company offers a world-class assortment of branded and exclusively designed merchandise across apparel, accessories, footwear and home that is showcased in an inviting store environment staffed by friendly associates. The Citi Trends experience works in rural, suburban and urban communities with the potential to grow beyond 1,000 stores to serve a loyal and expanding customer base. Senior leadership is actively building a team of diverse leaders in a culture filled with passion, collaboration, agility and customer obsession and will continue to uphold their longstanding commitment to diversity and inclusion.

Regional Vice President Stores, Position Summary

This is an exciting opportunity to join the growing Citi Trends business as a member of our Stores field team. The Regional Vice President, one of four in the Company, is responsible for supervising, leading and directing an assigned group of Stores and District Managers within a region. Managing approximately 150+ stores and 10+ District Managers, this role will have a unique opportunity to impact future growth and directly influence store-level transformation via improvements in comp store conversion, remodel success and establishing dozens of new stores in the next 1-3 years. The RVP will be responsible for all aspects of store performance including, Modeling Company Purpose and Values, Sales Achievement, Staffing, Retention, Career Development, Visual Presentation and Operational Compliance. Additionally, this individual will play an integral role, reporting to the Sr. VP of Stores, in evolving the culture in stores, establishing field strategies, actively participating in growth initiatives, providing feedback on all aspects of the business and delivering both Company sales and profit goals. This position will require extensive travel to stores throughout a regional geographic area.

Job Duties & Responsibilities:

· Model behaviors and ensure adoption of Company “Purpose and Values”

· Drive sales and profit performance to achieve Company goals

· Champion the rollout of the Company’s new store experience in new stores, remodels and relocations to support the Company’s growth

· Ensure stores and staff are making deep connections within the local neighborhoods

· Utilize data and analytics to drive decisions and actions to increase performance such as key KPIs, CSAT, traffic and transaction detail

· Establish and develop on an ongoing “Best in Class” experience for both the customers and associates

· Recruit, Hire, Train, Develop associates at all levels to build high performance teams, a high level of retention, low turnover and career paths within the Company

· Communicate regularly with Merchants, Planning/Allocation all merchandise needs, stock levels, fashion trends and/or other merchandise related issues

· Maintain compliance to all operational policies which would impact the profitability of a store such as Inventory Shrink, Payroll, Store Expenses, Markdown Execution and Travel Expenses

· Regularly review store and district performance to determine how to impact top and bottom performers in all aspects of the business

· Sponsor and participate in both corporate and departmental Initiatives that positively impact the Company’s future growth and development

· Visit all stores within region on a planned schedule providing constructive guidance and to review compliance to all visual and operational directives

· Work directly with Human Resources Department to ensure team members comply with policies, legal requirements and work together to create a positive work environment

Knowledge, Skills and Abilities:

· Bachelor of Administration Degree in related field, 10+ years related experience and/or training or equivalent combination of education and experience

· Track record of exceeding sales targets, successfully managing teams and optimizing operations in a multi-store environment

· Success in building culture in stores aligned with a company’s purpose and values

· Experience in a high growth business that puts the customer at the center of feedback and decision making

· Strong communication and relationship building skills with stakeholders on all levels from all areas of the business

· Excellent time management skills

· Acutely aware of Diversity, Equity and Inclusion goals and best practices

· Innate desire to “make a difference” in lower income neighborhoods

· Proficient with Microsoft Excel and Word

· Strong organizational skills, attention to detail, ability to prioritize and meet deadlines

· Ability to be agile, scrappy and entrepreneurial and do more with less

· Ability to work without direct supervision, in a remote distributed work environment and efficiently manage tasks and time

Travel: Heavy Travel Required.