Operations Analyst II

Responsibilities

• Supporting Strategic Planning and Materials Management Office.

Source-to-Contract and Procurement Support

• Provide guidance to business partners on Source-to-Contract processes, including intake, sourcing workflow, contract routing, policy requirements, approvals, documentation, and process compliance.
• Coordinate procurement and contract activities throughout the lifecycle, from intake and requirements gathering through renewals, amendments, closeout, and issue resolution
• Support Request for Quotes (RFQs,) Request for Proposals (RFPs), and bids by developing timelines, organizing requirements, preparing solicitation materials, coordinating evaluations, and supporting award recommendations.
• Review justifications, documentation, and transaction records for completeness, policy alignment, business rationale, workflow readiness, and appropriate exception escalation.

Vendor Management, Contract Workflow, and Technology Support

· Advise on procurement policies, sourcing, contract administration, vendor engagement, purchase orders, and Source-to-Contract and Source-to-Pay workflows.

· Support software, SaaS, and technology engagements by resolving bottlenecks, aligning stakeholders, and improving efficiency.

· Maintain enterprise procurement and contract platforms, strengthen user adoption, resolve workflow issues, and identify enhancements.

· Collaborate across departments to standardize procurement, contracting, operations, and technology practices.

Process Improvement, Analysis, and Reporting

• Partner with department leaders and cross-functional stakeholders to assess requirements, map workflows, analyze data, and improve efficiency, controls, service delivery, and readiness.

• Apply Lean, Six Sigma, and similar methods to identify root causes, reduce bottlenecks, and implement practical process improvements.

• Prepare reports, presentations, dashboards, training materials, workflow documentation, and recommendations for management and business stakeholders.

• Perform additional duties and special projects as assigned by management.

Qualifications

• Bachelor’s degree in Business Administration, Operations Management, Supply Chain Management or a closely related field required.

• Minimum of four (4) years of progressively responsible experience in operations, procurement, contract administration, Source-to-Contract, process improvement, or a related analytical role required.

• Procurement, sourcing, contract management, or related professional certification preferred

• Experience in procurement, sourcing, contract lifecycle management, vendor management, or similar workflows in a regulated or highly controlled environment preferred.