Operations Assistant

Open 19d

Key accountabilities:

Operations coordination:

  • Inquiry management: Receive and respond to school staff inquiries, address questions, and resolve issues promptly.
  • Administrative support: Provide general administrative support, including handling correspondence, maintaining records, and managing office tasks.
  • Event planning:

  • Event planning: Develop and manage event plans. Coordinate with requesters to define event requirements.
  • Logistics management: Arrange logistics for events, including selecting the venue, setup, and required manpower. Distribute tasks to support staff and coordinate with external suppliers and contractors if needed.
  • CCTV monitoring:

  • System operation: Operate and manage the CCTV system, ensuring all cameras are functioning properly and footage is being recorded.
  • Surveillance monitoring: Monitor live CCTV footage to detect unacceptable behavior or search for missing items, following specific policies.
  • Incident reporting: Document and report any incidents or unusual activities to the appropriate authorized person or the MSO.
  • Social media management:

  • Accounts management: Manage SCHOPER social media accounts (Facebook, Instagram, and TikTok), ensuring regular daily updates.
  • Community engagement: Coordinate with the operations team to interact with the school community by responding to comments, messages, and inquiries on social media platforms in a timely and professional manner.
  • General responsibilities:

  • Facilitate communication: Coordinate between school staff and SCHOPER team as well as support staff.
  • Compliance: Ensure all activities comply with school policies, safety regulations, and legal standards.
  • Skills & knowledge

  • Strong organizational and multitasking abilities.
  • Excellent communication and interpersonal skills.
  • Proficiency in Microsoft Office.
  • Understanding of office management principles, event planning, social media, and security protocols.
  • GEMS Education is committed to safeguarding and promoting the welfare of all of its students and staff. A UK-enhanced DBS or equivalent police check is a pre-requisite for all appointments.