Operations Assistant – General Manager’s Office (Mexico)
Description
Operations Assistant – General Manager’s Office
Industry: Power Supply / Power Electronics OEM & ODM Manufacturing
Location: Mexico / Vietnam
Employment Type: Full-time
Position Overview
We are seeking a proactive and detail-oriented Operations Assistant to support the General Manager’s Office for our OEM/ODM power supply manufacturing operations in Mexico and Vietnam. This role will coordinate between factory operations, headquarters, and cross-functional teams to ensure smooth execution of daily operations and management initiatives.
The ideal candidate should be highly organized, capable of multitasking, and comfortable working in a fast-paced multinational manufacturing environment.
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Key Responsibilities
- Provide daily operational and administrative support to the General Manager
- Coordinate meetings, schedules, travel arrangements, and management reporting
- Prepare presentations, reports, meeting minutes, and operational summaries
- Follow up on factory operations including production schedules, shipment timelines, and project progress
- Coordinate with production, supply chain, quality, engineering, procurement, and logistics teams to ensure operational alignment
- Track key operational KPIs and management action items
- Act as a liaison between factory sites, headquarters, and regional teams
- Support cross-functional communication across different regions and time zones
- Assist with international visitor arrangements, customer meetings, and factory tours
- Support operational improvement initiatives and special projects assigned by management
- Maintain confidentiality of sensitive business and operational information
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Requirements
- Bachelor’s degree or above in Business Administration, Engineering, Operations Management, or related disciplines
- Minimum 5 years of relevant experience in operations coordination, executive support, manufacturing operations, or factory administration
- Experience in OEM/ODM manufacturing, electronics, EMS, or power supply industry preferred
- Strong organizational, communication, and multitasking skills
- Excellent coordination and problem-solving abilities
- Fluent in English and Mandarin Chinese
- Proficient in Microsoft Office, especially Excel and PowerPoint
- Ability to work independently in a fast-paced multinational environment
- Strong sense of responsibility, execution, and confidentiality
- Willingness to travel if required
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Preferred Qualifications
- Experience supporting factory management or General Manager’s Office operations
- Familiarity with manufacturing processes, production workflows, and supply chain coordination
- Experience working with multinational teams and global customers
- Knowledge of ERP/MES systems is a plus
- Proficiency in local languages (Spanish for Mexico / Vietnamese for Vietnam) is highly preferred