Operations Associate
Description
Job Responsibilities
As an Operations Associate at SharePal, you will learn & execute the forward/reverse operations process effectively and efficiently. The primary responsibilities include:
Manage the daily order book and ensure timely delivery & pick-up of the orders.
Coordinate with the Ops executives and ensure that the standard operating procedures are followed properly.
Coordinating with customers in case of any order-related issues.
Resolve order-related issues on a priority basis and ensure a customer experience.
Coordinating with 3rd party courier partners for any delivery/pick-up-related issues.
Coordinating internal stock audits at the warehouse.
Assisting the operations manager with status updates and preparing reports.
Requirements
Required Education & Skills
B.Tech/B.E. or UG in any specialisation
Proficiency with Microsoft Office
Good communication skills. English & Hindi
Comfortable working with multiple departments within the business
Experience
0 to 1 year of experience in a similar role. Freshers welcome
Benefits
Salary & Benefits
INR 2.5 LPA to 3 LPA negotiable upon final round of interview
Medical Insurance of INR 3 lacs