OPERATIONS EXECUTIVE

Job Description:


Daily Deployment Coordination

  • Assist in preparing and updating daily rosters based on manpower availability and site needs.

  • Coordinate with officers and supervisors for attendance, shift changes, or urgent redeployments.

  • Track last-minute call-outs, leave, and MCs, and update the system or spreadsheets accordingly.

  • Follow up with ground staff and ensure timely reporting of any deployment discrepancies.

Budgeting & Cost Support

  • Collate daily attendance and overtime data to assist in preparing manpower cost summaries.

  • Maintain deployment records to support payroll and monthly billing accuracy.

  • Alert supervisors to abnormal OT usage or inefficient manpower deployment.

Admin Tasks

  • Assist with onboarding documentation, issuing uniforms, and preparing deployment instructions.

  • Maintain updated staff records including license validity, certifications, and training logs.

  • Coordinate with HR on officer attendance, absences, and minor disciplinary tracking.

  • Compliance & Documentation

  • Help prepare site folders, deployment SOPs, and audit checklists.

  • Ensure documents like licenses, site logs, and incident forms are properly filed and up-to-date.

  • Assist in gathering data for PLRD audits or client inspections.

Communication & Coordination

  • Relay urgent deployment updates between site supervisors and the operations team.

  • Support in managing group chats, call-outs, or internal comms related to officer movement or updates.

  • Escalate unresolved issues to Manager.


Job Requirements:

  • Minimum 2 years of experience as an Operations Executive in the security industry managing sites and officers on the ground.

  • Proficient in Microsoft Office, especially with Excel.

  • Must possess a valid PLRD license with a minimum Security Officer (SO) grade.

  • Good communication and interpersonal skills to liaise effectively with clients.

Thank you for applying.