Operations Manager
- Overall work experience should be more than 9 experience in P2P
- Should have worked on Month close activities, intercompany reconciliations, financial statements and variance analysis
- Escalation handling, clarifying concerns, seeking support and monthly evaluation of performance of the team members within the process
- QCA of associate performance feedback, identifying knowledge gaps and conducting process trainings
- Assisting and training new/existing team members, Identifying knowledge gaps and conducting process trainings
- Handle daily, weekly, monthly and ad-hoc calls with client
- Be the first point of contact for SME queries via emails and calls
- Initiate and drive process improvements across the team
- Conduct regular one on one, motivate team members and manage conflicts
- Update process documentations and process maps on a regular basis
- Experience in preparing, reviewing and upload journal entries, Accruals, Prepayments, Netting entries, reporting such as Hyperion (HFM) review and variance analysis
- Ensure SLA / month-end calendar timelines are achieved as per the process
- Adhere to the internal and external audit requirements and provide support as per schedule
- Overall work experience should be more than 9 experience in P2P
- Should have worked on Month close activities, intercompany reconciliations, financial statements and variance analysis
- Escalation handling, clarifying concerns, seeking support and monthly evaluation of performance of the team members within the process
- QCA of associate performance feedback, identifying knowledge gaps and conducting process trainings
- Assisting and training new/existing team members, Identifying knowledge gaps and conducting process trainings
- Handle daily, weekly, monthly and ad-hoc calls with client
- Be the first point of contact for SME queries via emails and calls
- Initiate and drive process improvements across the team
- Conduct regular one on one, motivate team members and manage conflicts
- Update process documentations and process maps on a regular basis
- Experience in preparing, reviewing and upload journal entries, Accruals, Prepayments, Netting entries, reporting such as Hyperion (HFM) review and variance analysis
- Ensure SLA / month-end calendar timelines are achieved as per the process
- Adhere to the internal and external audit requirements and provide support as per schedule
Bachelor Degree in relevant field with 9-12 years of relevant experience