Operations Manager - Mumbai

We are seeking a commercially sharp, detail-oriented Operations Manager to lead and scale Biome’s city/ regional operations. This role demands meticulous planning and continuous monitoring to ensure vendor development, cost-efficient project execution, and flawless delivery across interiors, modular furniture installations, and events.

Vendor Development & Management

• Identify, onboard, and nurture local vendors (fabricators, contractors, event partners, logistics providers).
  
  
• Negotiate commercial terms and contracts to achieve competitive pricing and service quality.
  
  
• Establish and monitor SLAs and KPIs to ensure performance and cost control.
  
  

Project Planning, Execution & Monitoring

• Create detailed project plans with clear timelines, budgets, and resource allocations.
  
  
• Track progress daily against milestones; identify risks early and implement corrective actions.
  
  
• Coordinate with design, production, and client teams for seamless delivery.
  
  
• Oversee site operations, including material delivery, workforce scheduling, and compliance with health & safety norms.
  
  

Commercial & Financial Management

• Own project-level P&L: prepare budgets, track costs, and safeguard profitability.
  
  
• Analyse vendor quotes and project financials to drive cost-effective solutions without compromising quality.
  
  
• Identify opportunities to improve margins through process efficiencies and smart sourcing.
  
  

Stakeholder & Client Engagement

• Act as the on-ground representative of Biome for clients, architects, and event organisers.
  
  
• Build strong relationships with key customers and partners to encourage repeat business and referrals.
  
  

Operations & Process Control

• Implement SOPs and operational best practices for consistency and scalability.
  
  
• Provide regular monitoring reports and performance dashboards to management.
  
  

Sustainability & Compliance

• Uphold Biome’s sustainability values in all vendor practices and project execution.
  
  
• Ensure compliance with local regulations, health & safety, and environmental norms.
  
  

Requirements

Graduate in Engineering / Architecture / Construction Management or related field; MBA a plus.

5–8 years’ experience in operations/project management in interiors, construction, events, or allied industries.

Proven track record in meticulous project planning, real-time monitoring, commercial negotiations, budgeting, and P&L management.

Strong analytical, problem-solving, and vendor management skills.

Willingness to travel within the region and work on-site as required

Meticulous planner with exceptional attention to detail and strong monitoring discipline.

Strong commercial acumen with ability to balance cost, quality, and timelines.

Hands-on and execution-driven with a bias for action.

Excellent communication and interpersonal skills.

Ability to thrive in a fast-paced, startup environment.