Operations Process Assurance Analyst (IT Audit / Risk)
Summary
Analyzes and improves IT risk and governance processes for infrastructure teams, focusing on service recovery and change management, while maintaining compliance and documentation.
Responsibilities:
· Develop and deliver process management, process definition and analysis of current processes where improvements are / can be identified and delivered for units supported, currently Service Recovery.
· Provide risk and governance process support across client's INFRASTRUCTURE PLATFORM department units, currently Service Recovery & Change Management (Network).
· Provide contract management support, reviewing IT schedule for subsidiaries and oversea branches.
· Controlling EUC across GIPS units, maintaining inventory list of EUC tools and ensuring compliance with the established process and governance.
· Documentation and training, maintain accessible repository of process manuals and guidelines, conduct training sessions for staff to ensure the established processes are adhered to
Requirements:
Education:
· Bachelors’ Degree in Computer Science/ Banking/Finance/ Engineering or related field.
Essential:
· Strong attention to details, excellent analytical and reporting skills.
· Good internal communications, written and verbal communication skills.
Experience:
- New Graduates or candidate's without relevant experience welcome to apply
- suitable for candidates with 1 year relevant experience
Key Domain/ Technical Skills:
· Microsoft Access, Excel, and PowerPoint