Operations Specialist
Atlantic Community Bankers Bank (ACBB) is seeking a dedicated and detail-oriented Operations Specialist to join our Operations team.
About Us:
Embark on an exciting journey with Atlantic Community Bankers Bank (ACBB), where we're shaping the future of community banking! We take pride in offering dynamic correspondent services, including loan participations, Fed Funds transactions, compliance services, settlement solutions, and more—all without competing with our customer banks. Join our passionate team and help us deliver innovative solutions to community banks nationwide.
Job Title: Operations Specialist
What you will bring:
The Operations Specialist is responsible for performing a variety of duties in support of the Deposit Operations function, including coordinating activities within the department and with other units, reporting relevant information to the immediate supervisor, and responding to inquiries and request or information.
Essential Duties
- Process daily financial transactions, including net settlements and account reconciliations, with accuracy and attention to detail.
- Perform data entry and uploads for client accounts, ensuring timely and accurate processing.
- Provide customer support by answering inquiries and resolving account-related issues over the phone and via email.
- Maintain organized records and filing systems in compliance with retention regulations.
- Handle account audit confirmations through Confirms.com, including verifying client DDA balances, investment balances, accrued interest, and providing account statements as requested.
- Support the account opening process and verify the accuracy of new deposit account documentation.
- Assist with Certificates of Deposit (CD) processing, including account openings, renewals, and maturities.
- Collaborate with team members and other departments to coordinate daily operational activities.