Operations Specialist
Operations Specialist – Upper Egypt
The Operations Specialist is responsible for supporting and monitoring daily operations across the station network in South Upper Egypt. The role focuses on ensuring operational efficiency, conducting field visits, supporting financial reconciliations, resolving operational issues, and maintaining strong relationships with station partners and clients.
Key Responsibilities:
- Conduct regular field visits to monitor station performance and ensure compliance with operational standards.
- Inspect equipment and operational processes to identify issues and recommend improvements.
- Review invoices, records, and support monthly financial reconciliation activities.
- Coordinate with stations and clients to resolve operational concerns and service-related issues.
- Assist in the onboarding and activation of new stations within the network.
- Prepare operational reports and provide updates on station performance and compliance.
- Support emergency response activities and ensure operational continuity when issues arise.
- Collaborate with internal teams to improve service quality and operational efficiency.
Requirements:
- Bachelor's degree in Business Administration, Operations Management, or a related field.
- 1+ year of experience in operations.
- Must own a car or scooter and be willing to travel frequently across Upper Egypt.
- Strong communication, problem-solving, and coordination skills.
- Good understanding of financial reconciliation, invoice review, and reporting.
- Ability to work independently, manage multiple priorities, and meet deadlines.
- Proficiency in Microsoft Office, particularly Excel.
- Based in, or able to effectively cover, the Upper Egypt region.
Benefits:
- Competitive salary package.
- Fuel allowance.
- Vehicle maintenance allowance.
- Annual performance bonus.
- Career growth and development opportunities.