Accel — Backed by Accel
SoftBank Vision Fund — Backed by SoftBank Vision Fund Open 135d reposted 3× · 2 open copies Operations Supervisor
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Description
Overview: Gopuff is looking for a Operations Supervisor to join the Operations team. Directly reporting to a Site Leader, Operations Supervisor play an essential role at Gopuff that requires drive, perseverance, positivity, and enthusiasm for the challenge. The Operations Supervisor role is a core part of the store leadership team with responsibility to ensure order accuracy and fast, efficient delivery to our customers.
Customers turn to Gopuff to provide their everyday essentials—day and night, rain or shine. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks.
You will be responsible for leading the team during your shift:
- Leading - showing the warehouse team how it’s done, leading by example and being responsible for that shift. Training new team members and being confident on process and product
- Picking and packing - accurately pick and pack items on a per order basis for dispatch to customers
- Drivers and riders: be the point of contact for drivers on shift and work with them to ensure a slick delivery experience
- Issue resolution: Contact customer for substituted or out-of-stock items
- Goods in/out: Receive product from vendors, ensuring physical count matches purchase order/invoice, and resolving discrepancies
- Stock management: Put away products to inventory locations and conduct cycle counts to minimise out-of-stock products. Manage waste and compliance and our partnership with TooGoodToGo
- Warehouse management: keep the warehouse clean, organized and a space you can be proud of
About You:
- You have experience working in a restaurant, dark store, retail or warehouse environment
- General working knowledge of basic web-based software applications (e.g. Microsoft Office, Google G-Suite)
- Strong work ethic, punctual, responsible and honest
- Must thrive in fast-paced environments
- Effective communication skills
- Organised, team-oriented, positive attitude and helpful
- Flexible and available during peak hours (5pm - 4:30am)
Benefits:
- Holiday Pay + Sick Pay
- Career growth opportunities
- Performance appraisal
#LI-DNP
At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.
And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.
Like what you’re hearing? Then join us on Team Blue.
Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.
As published by lever · 10 questions · 2 written answers
Basics
Resume/CV, Full name, Email, Phone, Current location, Current company, LinkedIn URL, Portfolio URL
Pick from a list (8)
- Are you 18 or above? optional
- What days are you available to work? optional
- Are you available to work until 04:30am? optional
- Are you able to handle alcohol and fresh food items including pork, beef and assorted vegetables? optional
- Are you comfortable with £14.50 per hour? optional
- Are you comfortable opening and closing the store? optional
- Do you have the right to work in the UK? optional
- How much management experience do you have? optional
Written answers (2)
- How would you describe your computer skills? optional
- What do you think makes a good Supervisor? optional