Operations Support - Data & Reporting Analyst

Overview

Operations Support Data Analyst

Location: Remote, but travel will be required within the role to our stations across the UK.Reporting to: Senior Operations Support Manager – Insight & Forecasting

We're seeking an experienced Operations Support Data Analyst to join our Performance & Planning team. You'll be responsible for transforming operational data into meaningful insights, ensuring data accuracy, supporting global reporting standards, and delivering high-quality performance reporting that drives operational decision-making.

This role suits someone who thrives in a fast-paced environment, enjoys working with data, and is passionate about continuous improvement.

Responsibilities

• Manage the operational data journey from capture to reporting and insight.
• Produce accurate daily, weekly and monthly performance reports and dashboards.
• Validate data across operational systems, including Dayforce, CargoSpot, DCM, FSC, iCare, ACL and Power BI.
• Support system administration, DCM compliance and month-end reporting.
• Develop bespoke reports using Power BI and Excel.
• Monitor regional KPIs and ensure alignment with global reporting standards.
• Partner with regional and global stakeholders to provide data-driven insights and support decision-making.
• Identify opportunities to improve data quality, reporting processes and operational efficiency.
• Maintain reporting documentation and provide support for audits, station start-ups and training as required.

Qualifications

About You

You'll have:

• Operational experience within the aviation industry (essential).
• Advanced Excel skills and experience analysing operational data.
• Power BI experience (preferred).
• Strong analytical, problem-solving and organisational skills.
• Excellent communication and stakeholder management abilities.
• A proactive approach with high attention to detail and a focus on continuous improvement.
• Willingness to travel across the region as required.

Desirable: Relevant degree or equivalent qualification and experience supporting system implementations or reporting projects.

If you are interested, apply today and start your journey with Swissport!