Optometrist Assistant

SUMMARY: To provide direct, high-quality patient care to clinic patients and visitors and maintain a professional and friendly atmosphere. Acts as the Clinical Assistant to the Optometrist in providing patient care. AFS manages patient care using a team-based approach in our interactions with patients and working to achieve stated objectives and outcomes.

SUPERVISOR: Health Center Administrator & Optometrist

DUTIES AND RESPONSIBILITIES:

• Obtains and records patient medical histories, vitals, test results and other information for medical records while maintaining strict confidentiality.
• Conducts exam pretesting procedures
• Prepares treatment rooms for clinical examinations and assists practitioners with medical procedures and other patient care.
• Complete patient registration, insurance verification, and process/scan/fax all necessary paperwork.
• Collect and process co-payments at time of service, understand payment arrangement policy and assign accordingly. Complete daily reconciliation of funds collected.
• Check patients in & out in a timely manner and consult with clinical support and/or provider staff regarding walk-in patients.
• Assist patients navigate insurance plans, process claims, and work to create payment plans when necessary.
• Complete insurance eligibility process.
• Answers phones and returns patient calls.
• Schedules patient appointments
• Adjusts and takes measurements for glasses
• Verifies powers of glasses
• Delivers compassionate support, attention, and assistance to patients and families.
• Ensures compliance with all health care regulations, including HIPAA and OSHA.
• Sterilizes equipment pre-examination and post examination.
• Provides exemplary customer service to all patients
• Manages supply inventory.
• Other duties as assigned.

The Duties and Responsibilities above represent the most significant duties of this position, but do not exclude other assignments that would be within the qualification and responsibility levels of this position.