Oracle Fusion CX Sales Consultant

Job Description & Requirements

Key Responsibilities

Gather and analyze business requirements.

Configure Oracle Fusion CX Sales modules including Opportunities, Accounts, Contacts, Territories, Forecasting, and Customer Management.

Prepare functional specifications, test scripts, and user documentation.

Support project lifecycle activities including design, build, testing, deployment, and production support.

Troubleshoot application issues, perform root cause analysis, and support Oracle quarterly updates.

Collaborate with stakeholders, vendors, and technical teams to deliver quality solutions.

Requirements

8+ years of Oracle CRM implementation and support experience.

Minimum 3 years of Oracle Fusion CX Sales experience.

Experience in at least 2–3 full lifecycle Oracle Fusion Cloud or Oracle EBS CRM implementations.

Knowledge of Oracle EBS CRM is an advantage.

Technical Skills

Oracle Fusion CX Sales

Lead & Opportunity Management

Customer Management

Sales Forecasting & Territory Management

Oracle Integration Cloud (OIC)

OTBI & BI Publisher

REST/SOAP APIs

FBDI, ADFdi

SQL / PL-SQL