Order Entry Specialist

Location: Watertown, WI
Pay: $19.00–$22.00 per hour (based on experience)
Schedule: Monday–Friday, 7:30 AM–4:00 PM
Department: Customer Service
Reports To: Customer Service Director

Join the Ad-Tech Industries Team!

Ad-Tech Industries is seeking a detail-oriented and organized Order Entry Specialist to join our Customer Service team. This position plays a vital role in ensuring customer orders are entered accurately, processed efficiently, and invoiced in a timely manner. If you enjoy working in a fast-paced office environment, have strong computer skills, and take pride in accuracy, we'd love to hear from you!

What You'll Do

• Enter customer orders accurately into our order entry system.

• Process customer invoices for completed orders.

• Maintain inventory receipts and usage records.

• Assist with month-end closing activities, including reports within Sage accounting software.

• Answer incoming telephone calls professionally.

• Welcome visitors and assist with front office responsibilities.

• Monitor and respond to the general voicemail box.

• Prepare customer quotations as needed.

• Order office or production supplies from approved requisitions.

• Work closely with Customer Service, Production, Accounting, and other departments to ensure orders are processed efficiently.

• Assist with additional administrative and clerical duties as assigned.

What We're Looking For

• High school diploma or GED required.

• Previous order entry, customer service, administrative, or office experience preferred.

• Strong attention to detail and excellent organizational skills.

• Excellent data entry and typing skills (approximately 45 WPM preferred).

• Ability to manage multiple priorities while maintaining accuracy.

• Excellent written and verbal communication skills.

• Intermediate proficiency in Microsoft Office (Word, Excel, and Outlook).

• Experience with ERP, accounting, or order entry software is a plus, but not required-we will train the right candidate.

• Ability to work independently while collaborating effectively with multiple departments.

Physical Requirements

• Primarily sedentary office position.

• Frequent use of a computer, keyboard, telephone, and other standard office equipment.

• Occasional standing, walking, bending, or lifting light office materials.

• May occasionally enter the production area, where appropriate PPE is required.

Work Environment

This position works in a clean, climate-controlled office environment equipped with modern office technology. Daily interaction with office staff, production departments, and occasional customer communication are essential to the role.

Benefits

Ad-Tech Industries offers a competitive benefits package, including:

• Competitive hourly pay

• Health, Dental & Vision Insurance

• 401(k) with Company Match

• Paid Time Off (PTO)

• Paid Holidays

• Employee Referral Program

• Opportunities for growth and advancement

• Stable, family-oriented company with over 50 years of industry experience

If you're an organized, dependable professional who enjoys keeping things running smoothly and takes pride in accuracy, we'd love to hear from you. Apply today and become part of the Ad-Tech Industries team!

Post offer pre-employment drug test required.