Organizational Change Manager (ServiceNow SPM)

Role Overview

We are looking for an experienced Organizational Change Manager with in-depth knowledge of ServiceNow Strategic Portfolio Management (SPM) to support the successful adoption of a recently implemented platform. The role focuses on driving organizational change, increasing user engagement, improving business processes, and ensuring a smooth transition into day-to-day IT PMO operations.

The successful candidate will work closely with business stakeholders, provide hands-on ServiceNow SPM expertise, create governance and training materials, and lead change management initiatives to maximize platform value and user adoption.

• Minimum 3 years of hands-on experience with ServiceNow Strategic Portfolio Management (SPM).
• At least 5 years of experience in organizational change management and driving user adoption.
• Minimum 5 years of project management experience.

Required Skills & Experience

• Proven hands-on expertise with ServiceNow Strategic Portfolio Management (SPM).
• Demonstrated experience leading change management initiatives for enterprise-wide technology implementations.
• Ability to work independently and effectively within a fast-paced transformation environment.
• Good understanding of portfolio management, demand management, investment planning, financial management, and project management processes.
• Strong project management background with the ability to coordinate multiple stakeholders and priorities.