Orthodontic Treatment Coordinator ($750 Sign on Bonus)
Company Overview
Hero Practice Services delivers quality dental, vision, and orthodontic care to children in underserved communities at 30+ offices across seven states. Our core values we live by are: integrity, mission driven, patient first, accountability, compassion, and teamwork.
Become a Hero and join us on our mission to help underserved kids!
- Generous pay with monthly bonus opportunities
- PTO and paid holidays
- Career growth within your practice and the region
- Medical, dental, vision insurance, 401K & more
Outcome of the Role
Kids Dental Place and Orthodontics in Glendale, CA are currently seeking a Orthodontics Treatment Coordinator to establish a parent/patient relationship for proper communication regarding recommended treatment plans. This position will report to the Operations Manager.
Pay range: $21-$28/hr ($750 Sign on Bonus)
Job Responsibilities
- Facilitate financial discussions with delinquent accounts
- Achieve patient conversion results
- Assist with phone calls and patient check-out
- Understand, monitor, and ensure the smooth implementation of office processes, including but not limited to, scheduling, patient flow, and insurance verification
- Ensure practice is clean and presentable to patients to include cleaning restrooms, patient lobby, mopping, vacuuming, dusting etc.
- Participate in other duties that support the mission of providing high-quality and compassionate dental, vision, and orthodontic services to underserved children
Job Qualifications
- Previous sales experience desired
- Previous experience in a dental practice a plus
- Ability to multi-task and complete tasks correctly and on time
- Knowledge of various insurance plans, manuals, exclusions, and limitations
- Strong interpersonal skills and a friendly demeanor
- Preferred knowledge of Dolphin Database, eCW, Google Docs, scanning functions, and Office, Word, and Excel
- Bilingual a plus
In addition to the job description, you will be asked to perform other duties that support the business and our mission.