Outreach Partner/ Sales Rep - Boston, MA

Who is Gather Health?

Gather Health delivers Social Primary Care to older adults. Through our unique and differentiated care model and proprietary technology, Gather Health’s solution drives substantial care outcomes by addressing the whole person needs of our target demographic: older, dual eligible adults, the fastest growing government segment. To address the needs of these clinically and socially complex patients, Gather Health’s Social Primary Care solution is comprehensive and wholistic in nature, encompassing care and community within the four walls of Gather Health Centers and in the homes of its patients.

Gather’s model achieves superior care by individualizing care and is reinforced by a three-prong approach: a unique care model quarterbacked by PCPs and supported by multi-disciplinary care teams, tailored Social Care Plans that are led by Gather Guides and facilitated by deeply rooted community partners, and a proprietary “Tech Enabled Home Model.”

Founded in 2022 and born out of the Healthcare Foundry Portfolio, Gather Health is addressing a $1 trillion market in primary care for older adults. Today, Gather Health operates in Massachusetts and is working with a multitude of payer partners on aligning value-based care economics to deliver integrated care. Gather’s leadership team has a track record of building and scaling innovative primary care platforms focused on vulnerable populations, including VillageMD and Commonwealth Care Alliance. Gather has raised $30M backed by Maverick Ventures, Khosla, and HC9 Ventures.

What is an “Outreach Partner”?

The Outreach Partner (OP) is responsible for developing relationships with key stakeholders and organizations within their assigned community territory to create patient acquisition opportunities. With the guidance and mentorship from our Vice President of Growth and our Field Sales Manager who both possess deep industry experience, the OP will engage prospective patients to provide education about Gather Health’s unique social primary care model and services via various methods and strategies such as planning/facilitating community events, networking with relevant organizations and community groups, making telephonic and in-person “connects” with prospective patients with the goal of enrollment. Your success in this role will directly translate to these patients’ ability to access the care that they deserve – the highest quality of medical care that is delivered with compassion, as well as social and community resources that are vital for improving the quality of their lives.

What are some of the day-to-day duties?

· Develop, plan, and execute an effective strategy that will attract prospective patients

· Initiate and nurture external relationships with organizations and political groups/officials that expand our reach for prospective patients

· Plan and facilitate community events by collaborating with various departments within Gather Health as well as external partners such as vendors, senior centers, political organizations, etc.

· Connect with prospective patients via phone, in-person visits, community events, traditional mailings, health fairs, etc., to generate interest in the Gather Health model and services to increase new patient enrollment

· Develop and maintain relationships with existing patients to generate referrals

· Meet daily/weekly/monthly goals that are metrics-driven, i.e., number of “connects”, events, etc.

· Enter prospect engagement activities and events in the CRM (customer relationship management) to track your progress

So, is this considered a “sales” role?

This is a pay-for-performance role - meaning, you are compensated based on your productivity metrics. So yes - when you are educating the prospective patients about the Gather Health model and services, you are essentially “selling” our concept. But here’s how this role differs from most traditional sales jobs that entail convincing/persuading a business or consumer to purchase a product or service in exchange for a fee. In the OP role here at Gather Health, you would be introducing a unique concept and services that are designed to not only produce significantly better clinical outcomes for these vulnerable patients but can also help reduce their total medical costs in the long run. We do this by focusing on quality instead of quantity, while also keeping in mind the non-clinical factors that negatively impact these seniors’ overall health such as depression, isolation, loneliness, and general lack of resources and support within their communities. This is not a “sales” role that involves pitching products or services that the customer doesn’t need or can’t afford. You would be providing them with the opportunity to improve the quality of their lives in a meaningful way. When one truly believes in what they’re “selling” and is passionate about the mission and vision, we believe that it will result in a fulfilling employment experience for them.

How is the pay structured?

The position offers a competitive base salary, plus commissions based on performance.