PART TIME TELLER

KEY QUALIFICATIONS:

Passionate in helping others, Enthusiastic Team Player, Possess Problem Solving and Critical Thinking Skills and have a comprehensive understanding of First Community Credit Union Products and Services.

Primary Responsibilities:

• Model a high energetic, world-class service and sales culture that continually strives to improve the way we serve our members.
• Perform accurate financial transactions for members.
• Offer credit union products and services that fit individual member needs.
• Provide administrative support as needed under the supervision of the Head Teller or a member of the management team.
• Uphold a strong sales culture within the credit union.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Greet members warmly, answer questions regarding their accounts, and assist with special requests such as Account History review and Mobile Banking.
• Process daily routine transactions securely including: cashing checks, processing deposits & withdrawals, completing transfers, and making loan payments.
• Count currency, balance a cash drawer throughout the day and at the end of each shift.
• Process Coin Transactions accurately at any branch that possess a coin machine/counter.
• Investigate/resolve any cash variances in a timely manner partnering with the Teller Supervisor or Branch Manager.
• Process and/or collect fees associated with Over Draft Privilege for members accounts.
• Complete required compliance documentation when needed.
• Assist with answering phones and routing calls to the appropriate staff member when needed.
• Making outbound calls to other departments or members.
• Have a firm understanding of FCCU’s Check hold Policy and Procedures.
• Assist with sending out mailings when needed.
• Maintain a clean and neat work area.
• Maintain positive working relationships with members, and all credit union staff.
• Distribute credit union promotional items such as flyers or buck slips to assist in promoting credit union special events or campaigns.
• Attend credit union functions as requested.
• Follow all State and Federal Laws and Regulations.
• Make suggestions for improving current processes, products or services.
• Perform other duties as assigned.