Parts Sales Rep - Steeleville

Position Specifics Department: Parts Reports to: Retail Manager Purpose This entry level position is responsible for providing exceptional customer service while supplying customers with timely & accurate information regarding accounts, products, rates, & services offered. Responsibilities Providing excellent customer service to service department, counter & phone customers Provides recommendation for sales of additional related or needed parts or accessories Timely and accurate processing of all in-store orders; completes orders by communicating with customers on pick-up or delivery status Locating and obtaining merchandise for customers, whether in-stock, out-of-stock or non-stocked merchandise Maintains inventory integrity by verifying receipting-in of shipments and assisting with placing parts orders in their proper inventory locations; assisting in cycle counts; following up on inventory discrepancies and expediting issues by reporting to Supervisor Assists with preparing and maintaining professional showroom image and merchandise displays Assists in keeping parts department clean and orderly Routinely lifts items weighing up to 50 lbs