Patient Access Clerk-PT-Emergency Room

Rivers Health is seeking a Patient Access Clerk in the Emergency Room. Primarily responsible for all clerical communications and data processing activities related to the pre-registration, quick registration, and registration of all patients of the facility. Requires a customer relation focused attitude that relates a helpful and friendly atmosphere.

1. Verifies and correctly enters patient demographic and insurance data

including any insurance notification required.

1. Performs clerical duties such as admission, discharges, transfers

and deaths as needed

1. Completes all required forms and scanning to maintain complete

patient record.

1. Answers switchboard/phone and appropriately responds to emergency

alarms as required.

1. Safely transports patients, supplies and specimens as needed.

1. Responsible for accepting and processing payments.

1. Processes department supply ordering, equipment maintenance, repair

requisitions and department mail.

1. Maintains patient privacy and respects values of individual patients

and provides services accordingly.

1. Provides cooperative and courteous service to patients, physicians,

staff members and visitors in a timely manner with the utmost of

professional behavior.

1. Participates in unit meetings, statistical data gathering and

quality improvement activities including serving on quality

improvement teams.

1. Maintains tidiness of registration and waiting area. Cleans desk,

counter tops, cabinets, etc. as needed.

1. Maintains established departmental policies and procedures, safety,

environmental and infection control standards.

1. Performs other duties as assigned.