Patient Access Supervisor

History:

Martin County Hospital District (MCHD) was organized in 1967 and has boundaries coterminous with Martin County, Texas. It is located in the heart of West Texas. Opened in 1949, the hospital was originally located near downtown Stanton. This facility served the community well for many years but was replaced with a state of the art 18 bed facility in 2012. The new facility is located on I20 and has been designated as a Critical Access Hospital.

Summary of Responsibilities:

Responsible for supervising daily patient access operations, ensuring exceptional customer service, maintaining revenue cycle integrity, supporting staff performance, and driving departmental goals. The Supervisor provides leadership, coaching, and accountability for frontline staff while assisting the Patient Access Director with strategic initiatives, operational improvements, performance management, and departmental oversight.