Patient Care Support Services Assistant
By The Bay Health, a non-profit established in 1975, set the standard for hospice in the U.S. by emphasizing the role of the patient in making important medical decisions. Our spectrum of home-based services now includes Skilled Home Health Care, Palliative Care, Adult Hospice Care and Pediatric Care. Our team approach strives to address practical, social, emotional and spiritual aspects of care, with the goal to maximize quality of life for our patients, caregivers and families.
This full-time position offers competitive pay, generous benefits and a supportive work environment.
The Patient Care Support Services Assistant supports Patient Care Support Services Manager by maintaining patient records and provide administrative support in compliance with organization policies and procedures and applicable laws and regulations.
Schedule:
Monday - Friday, 8:30am - 5:00pm; includes weekend and holiday rotations
Location:
On-site; Sonoma with occasional travel to Larkspur office as needed
By the Bay Health follows all CDPH vaccine requirements for healthcare personnel.
Essential Duties & Responsibilities include (but are not limited to):
- Triage all incoming calls from prospective and current patients, caregivers, members of medical community, staff, and public, helping to identify the proper staff member to receive the call in a prompt and courteous manner.
- Daily Audit chart audits by running and reviewing Epic, Excel, PCSS Admit reports for Admission to Discharge patients to ensure accuracy, working with internal departments, individual staff members as well as external medical community and vendors.
- Collects and distributes interoffice mail.
- Facilitates outgoing mail using the USPS mailing system.
- Assist PCSS Manager on special projects as requested
Education/Experience:
- High school diploma or general education degree (GED); or three months related experience and/or training; or equivalent combination of education and experience.
- Minimum of one year’s experience performing clerical/administrative tasks preferably in a health care setting.
Pay Range:
$25.00 - $26.00 hourly
By the Bay Health is proud to serve our community as an equal employment opportunity employer. Everyone is valued and welcome at BTBH. Our organization is committed to diversity, equity and continues to build a culture of inclusion by recruiting, screening, hiring and retaining any qualified individual without regard to age, race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, disability, marital status, registered domestic partner status, citizenship, physical or mental disability, legally protected medical condition, family care status, military care status, veteran status or any other consideration made unlawful by Federal, state, or local laws.
As published by greenhouse · 15 questions
Basics
First Name, Last Name, Email, Phone, Resume/CV, Cover Letter
Short answers (10)
- Please list full legal name as it appears on your drivers license. optional
- Street Address optional
- City
- State
- LinkedIn Profile optional
- If someone referred you, please list their name here. optional
- From what institution did you receive your professional degree?
- Current Professional License Number: optional
- If you answered no to the above question, what accommodations are needed? optional
- What pay range are you looking for?
Pick from a list (5)
- Have you ever been employed at By the Bay Health, Hope Hospice or Mission Hospice & Home Care?
- How did you hear about this position?
- Do you have the unrestricted right to work in the United States?
- Are you able to perform the essential functions of the job for which you are applying, either with or without reasonable accommodations?
- I authorize By the Bay Health to contact any of my schools, current and former employers, and/or other references for the purpose of collecting information and an account of my work experience and education. I agree to hold any or all of them blameless and free of any liability for releasing such information. I understand that all offers of employment are conditioned on: • Provision of satisfactory proof of identity and legal authority to work in the United States, • Completion of a post-offer, pre-employment criminal background investigation (including, but not limited to, a social security search, employment verification, and criminal records search), and • Completion of a post-offer, pre-employment medical assessment. If employed, I agree to observe all rules, regulations, and policies of By the Bay Health I recognize that this application does not bind either me or the employer for any specific period regarding employment, and that employment with By the Bay Health is “at-will,” which means that either me employer or I may end the relationship at any time and for any lawful reason, with or without notice. The “at-will” employment relationship cannot be modified except in a written document signed by the CEO. I certify that the information contained in this application form is true and correct and that any omission, misrepresentation or misstatement may result in an offer of employment being rescinded and is grounds for immediate termination upon discovery at any time during employment. optional