Patient Care Technician I - Infusion Center

The schedule is Monday-Friday 8:00am-4:30pm

Under the direct supervision of licensed personnel, performs a variety of routine duties to assist the nursing staff in the delivery of patient care. As a direct care staff, the technician spends the majority of his or her time interacting with, assisting, and supporting our patients. Along with ensuring a safe environment, this position develops with each individual a therapeutic relationship which is critical in the healing process.

• Performs all responsibilities/duties required by patient care services, as defined in the scope of service, to ensure that the unique nature of the patients are addressed.
• Assumes clerical duties necessary to assist the healthcare team to provide patient care.
• Receives and directs phone calls in a professional and courteous manner.
• Maintains supplies/inventory for department.
• Operates a variety of office equipment effectively.
• Maintains current knowledge/certification.

Minimum Education

• High School Diploma or Equivalent Required

Licenses and Certifications

• BLS for Healthcare Providers (BLS) American Heart Association Upon Hire Required

Required Skills, Knowledge and Abilities

• Effective communication skills.
• Basic computer knowledge.
• Ability to accurately screen and triage acute patients.
• Strong interpersonal and team skills.
• Knowledge of basic medical terminology.
• Excellent customer service skills.
• Excellent organizational skills required.
• Knowledge of acceptable ranges of blood pressure, pulse, oxygen saturation and EKG.
• Ability to document and utilize electronic health record applications.
• Empathy and excellent listening skills.
• Ability to deal appropriately with confidential information.
• Demonstrates the skills and judgment necessary to provide direct care to patients in collaboration with licensed personnel.