Patient Coordinator

Making a difference and helping kids shine, one session at a time.

At Associates in Pediatric Therapy (APT), we don’t just offer therapy, we build brighter futures through compassionate, individualized care. As a Patient Coordinator with APT, you’ll be part of a dynamic, support team that puts kids and families first, all in a fun, energizing environment designed to help everyone thrive (including you!).

Amazing Benefits! Health, dental, vision, 401(k) match, PTO, life & disability insurance

What You’ll Do:

• Welcome patients and visitors in person and on the telephone, answering inquiries or referring to other staff.
• Obtain initial prescription from referring physician’s office for patient’s treatment, updates patient’s EMR chart with prescription and expiration date.
• Obtain initial authorization from insurance provider for patient’s treatment, updates patient’s EMR chart with authorization form and expiration date.
• Schedule appointments for new and existing patients in the electronic medical records system (EMR), ensures all patient paperwork and insurance information in patient’s chart is up to date, providing new paperwork for completion when needed.
• Coordinate communication with APT staff, referring physicians, and therapists to ensure needs of patients and families are met.
• Assist patients checking in for appointments using the kiosk when necessary.
• Collect co-pays for current visit or balances from prior visits.