Patient Intake Specialist I
Summary
Greet and register patients, collect payments, and ensure smooth intake at a healthcare facility using basic office tools and healthcare compliance knowledge.
Join Our Team as a Patient Intake Specialist I
Are you passionate about helping others and creating positive experiences for patients? We’re looking for a compassionate, caring, and dedicated Patient Intake Specialist I to join our team and help us continue our tradition of excellence.
In this role, you’ll be one of the first points of contact for patients, making a meaningful impact by providing a warm welcome and ensuring a smooth registration experience. As a trusted ambassador of Deaconess, you’ll help cultivate a nurturing environment built on courtesy, respect, empathy, dignity, and optimism.
What You'll Do:
- Greet patients and visitors with professionalism and compassion.
- Register patients accurately and efficiently.
- Collect payments in accordance with established procedures.
- Direct and escort patients to appropriate locations as needed.
- Ensure compliance with applicable State and Federal regulations, as well as hospital policies and procedures.
- Serve as an ambassador of Deaconess by fostering a positive, patient-centered experience.
Education & Experience:
- Completion of High School or GED is required.
- Knowledge of the health care revenue cycle is preferred.
- Understanding insurance is a plus.
If you enjoy working with people, thrive in a service-focused environment, and are committed to delivering exceptional patient experiences, we encourage you to apply and become part of our team.
Deaconess IL Med Center
M-F 6:30am-3:00pm
Rotating Weekends & Holidays
Patient Intake