Patient Service Representative

Open 31d

About Us
We are a mobile healthcare company based in Livingston, NJ, providing high‑quality patient services in private homes and assisted living facilities throughout the region. Our team is committed to delivering compassionate, efficient, and patient‑centered care in a setting that brings comfort and convenience to the individuals we serve.

Position Summary
The Lead Patient Service Representative (PSR) plays a key role in ensuring smooth daily operations and exceptional patient experiences. This position oversees front‑desk and administrative workflows. The ideal candidate is organized, proactive, and experienced in healthcare administrative processes, especially in mobile or community‑based care environments.

Key Responsibilities• Ensure accurate and efficient patient registration and intake
• Verify insurance coverage and obtain necessary authorizations
• Collect co‑pays and maintain accurate financial documentation
• Schedule patient appointments and coordinate mobile service logistics
• Maintain patient records in compliance with HIPAA and company protocols
• Communicate professionally with patients, families, and facility partners

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