Payments and Fraud Analyst

We are proud of our core and supporting products like our own payment system, AR/VR, Machine Learning, Computer Vision expertise, and more.

We are looking for a Payments and Fraud Analyst.

Responsibilities

• Monitor our automated fraud system and review suspicious users;

• Chargeback handling, review, and representation;

• Customer support for payments and fraud related issues;

• General assistance to the Finance and Risk Department;

• Rotating 24/7 Shifts.

Requirements

• Minimum 1 year of experience in Online Customer Support, Banking, Financial Services, or Online Payments is preferred;

• Minimum 2 years of experience in a fraud-related role or a similar position is required;

• Fluency in English is a must, additional languages ​​are advantageous.

• Desirable skills:

• Interest in online businesses and expand knowledge in online payments and fraud;

• Motivated to learn, explore new things, and grow within the company;

• Critical Thinker that can connect the dots with Fast Decision-Making ability;

• Excellent attention to detail.

• Languages:

• Fluency in English is a must, additional languages ​​are advantageous.