Payments FIG Sales – Associate — 12-month Fixed-Term (Parental Leave Cover), Sydney (Australia)

Job summary

JPMorgan’s Financial Institutions Group (FIG) Payments Sales team continues to build strong momentum across the APAC region. As a FIG Payments Sales Associate within our dynamic sales team, you will play a crucial role in supporting Sales Managers in fostering client relationships and promoting sales.

This is a five days/week in the office, Sydney-based 12 month fixed-term parental leave cover position. The end date may vary depending on the timing of the incumbent’s return.

Job responsibilities

• Coordination of cross-functional stakeholder engagement to ensure alignment with broader firmwide interests and clients’ objectives
• Support Sales team on client pitches, proposals, and internal approval materials, including client research, industry analysis, and account planning.
• Drive KYC and AML processes, including renewals, due diligence, and remediation, ensuring timely completion and alignment with regulatory and internal policy requirements.
• Partner closely with Compliance, KYC, and Operations teams to manage queries, escalations, and complex issues, including transaction investigations and regulatory matters.
• Manage and monitor client portfolios to ensure delivery of agreed upon services by proactively driving follow-ups and resolving issues to maintain a strong client experience.
• Lead pricing and billing activities end-to-end, including fee and rate setup, implementation, ongoing governance, and resolution of billing discrepancies in coordination with Billing teams.
• Support the full sales lifecycle, including pipeline management, deal tracking, and reporting to ensure data integrity, timely updates and accurate revenue visibility.
• Coordinate end-to-end client onboarding and product implementations, acting as a central point of contact across Sales, Operations, Compliance, and Product to ensure timely execution.
• Understand and advise on client account structures, transaction flows, cash movements and product usage across regional and global setups.
• Perform transaction and portfolio analysis to identify key trends, risks, and opportunities, including pricing inefficiencies and optimisation areas.
• Contribute as the voice of the client in cross-functional engagements, representing client needs while aligning with broader firm objectives.
• Build and maintain strong relationships with internal stakeholders and clients to support ongoing business growth and service delivery.

Required qualifications, capabilities and skills

• Strong knowledge of Payments, Trade, FX and AML/CTF.
• Bachelor’s degree or equivalent.
• Strong verbal and written communication skills with the ability to synthesize complex problems into concise conclusions.
• Must be proficient in Excel, Word, and PowerPoint.
• Results oriented; intention to drive and ensure all facets of the business succeed and maintain financial rigour for the team portfolio; able to work under pressure within tight timeframes.
• Aspire to develop the necessary sales and technical skills to ultimately assume a Sales role.
• Excellent communication, influencing and negotiation skills.